We at Hisel Books and its parent company Hisel Media strongly believe in the right to privacy, which is reflected in our business practices. We don't track website visitors, nor do we use any other data collection techniques that invade privacy.
This privacy policy was compiled to better serve those who are concerned with how their "Personally Identifiable Information" (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
Do we collect information from our website visitors?
We don't collect information from people browsing our website. However, it is necessary for us to collect information from people when they make a purchase on our website so that we can process their transactions. People purchasing items from our website may be asked to input their name, email address, mailing address, credit card information or other details required to process their payment and to ship the order.
We also collect the email addresses of visitors who fill out the contact form on our website, which enables us to respond to their questions or comments.
We may collect the email addresses of visitors who sign up to receive announcements, news, coupons or other marketing emails. Nobody is ever automatically enrolled to receive marketing emails from us. To subscribe to receive marketing emails from us, you must enter your email address in an announcement, news, coupon or other marketing signup form and check the opt-in box to subscribe.
How do we use your information?
We may use the information you provide us when you make a purchase in the following ways:
• to quickly process your payment transaction
• to ship your order
• to contact you about the status of your order or about an issue regarding your order
We may use the information you provide on our contact form, by email, through live chat or by phone in the following way:
• to respond to your question(s) or comment(s)
If you sign up to receive announcements, news, coupons or other marketing emails from us, we may use your email address to send you the emails you subscribed to receive. We never send more than two marketing emails to a subscriber in a month. In addition, each email contains an opt-out link to unsubscribe to further marketing emails from us.
How do we protect your information?
No security method is 100% foolproof. However, we follow security industry best practices to protect your information. To protect your privacy and data, we utilize the following techniques:
• Our website uses secure socket layer technology (SSL), which encrypts data sent between our website and your browser to protect the transmission of sensitive data.
• Payments for orders on our website are processed securely. Securely processing credit cards requires extensive security protocols. Your security is important to us, which is why we let the experts keep your card data safe. Your credit card number never touches our servers. We never see your sensitive card data. We receive your name, email and address to enable us to process and ship your order. Your sensitive card data is routed to and processed on a PCI compliant payment processor's server. Our payment processors follow Payment Card Industry Data Security Standards (PCI DSS), have been audited by an independent PCI Qualified Security Assessor (QSA) and are certified as PCI Level 1 Service Providers, which is the most stringent level of certification available in the payments industry.
• Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
• We regularly scan our computers and severs for malware.
Do we use cookies?
We do not use cookies. The PCI compliant payment processors we use may utilize cookies to keep track of items you have added to the cart while shopping on our site.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. Look at your browser's help menu to learn the correct way to modify how your browser handles cookies.
If you turn cookies off, the shopping cart might not remember the items you added to it if you browse away from our site.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law.
Third-Party Links
We do not include or offer third-party products or services on our website.
California Online Privacy Protection Act (CalOPPA)
According to CalOPPA, we agree to the following:
• Users can visit our site anonymously.
• We will keep a link to our privacy policy in the footer of each page of our website.
• Our privacy policy link includes the word "privacy" and can easily be found on each page of our website.
• We will update the privacy policy on our website anytime we make changes to our privacy policies.
Does our site allow third-party behavioral tracking?
No.
COPPA (Children Online Privacy Protection Act)
We don't collect personal information from children under the age of 13 years old nor children of any age.
Fair Information Practices
In order to be in line with Fair Information Practices we will take the following responsive action should a data breach occur:
• We will notify you via email within seven business days.
CAN SPAM Act
Our email policies abide by the rules of the CAN-SPAM Act.
We only collect your email address in order to:
• process orders and to send information and updates pertaining to orders
• respond to questions or comments you send to us
• send announcements, news, coupons or other emails that a person has subscribed to receive
Furthermore:
• We don't use false or misleading subjects or email addresses.
• People can unsubscribe to our marketing emails by clicking the opt-out link at the bottom of marketing emails we send or by sending us a message through the form on the contact page of our website.
Contacting Us
If you have any questions regarding this privacy policy, you may contact us using one of the following methods:
• through the form on the contact page of our website.
• by mail at PO Box 6716, Malibu, CA 90264
• by phone at (424)235-1644
Last Edited on 2017-09-04